National Attendance Portal logoNational Attendance PortalSEND, Inclusion & Attendance
Leadership Hub

SEND, INCLUSION
& ATTENDANCE

Understand need. Remove barriers. Protect belonging. Improve attendance. A practical leadership hub for schools and trusts seeking a more inclusive response to absence.

THE LEADERSHIP PREMISE

Attendance difficulty may be a signal of unmet need.

For some pupils with SEND, absence is not best understood as a motivation problem. It may reflect anxiety, sensory overload, communication difficulty, unmet learning need, medical need, transition pressure, bullying, exhaustion, transport, family circumstances or a school environment that has become difficult to access.

Do not ask only “How do we get this child back?”
Ask “What is making attendance difficult — and what can we change?”
Leadership lens

Four things leaders need to get right.

🔎

Identify need early

Notice changing attendance, punctuality, lesson avoidance, distress, dysregulation and reduced participation before patterns become entrenched.

🧩

Understand the barrier

Combine attendance data with pupil voice, family insight, SEND information, safeguarding and classroom experience.

🛠️

Adjust the environment

Ask what can reasonably change in routines, curriculum, communication, sensory demands, transitions, relationships and support.

🔁

Review impact

Use a graduated cycle. Keep what works, stop what does not, and do not allow temporary arrangements to drift without review.

Do not misread the data

Attendance patterns can tell you where the barrier lives.

Same lesson missed

Explore curriculum access, relationship, confidence, sensory load, peer dynamics and task demand.

Late arrival

Explore sleep, medication, anxiety, transport, morning routines, transitions and arrival experience.

Absence after difficult days

Explore masking, exhaustion, dysregulation, social demands and recovery time.

Monday / Friday pattern

Explore transition after weekends, timetable structure, work or family patterns, and particular sessions.

Present but not participating

Attendance alone may hide withdrawal, avoidance, isolation or a pupil who is physically present but not accessing education.

Sudden deterioration

Check safeguarding, health, peer relationships, family circumstances, unmet need and changes in support.

A SEND-informed attendance response

Use the graduated approach.

Attendance support and SEND practice should not run as separate systems. Use the familiar assess–plan–do–review cycle to understand what is happening and whether support is actually improving access.

ASSESS

What is the pattern? What does the pupil say? What do family, SEND, pastoral, safeguarding and teaching information tell us?

PLAN

Choose specific adjustments and support linked directly to identified barriers. Name the owner and expected impact.

DO

Implement consistently. Brief the adults who need to know. Avoid creating a plan that exists only on paper.

REVIEW

Did access, participation, wellbeing or attendance improve? If not, change the response rather than repeating it.

Reasonable adjustments

Adjust the barrier — not the ambition.

Reasonable adjustments are not about lowering expectations. They are about enabling disabled pupils to access education without being placed at a substantial disadvantage. Effective adjustments are individual, practical and reviewed for impact.

Possible barrierQuestions for leadersExamples to explore
Sensory overloadWhich parts of the school day are hardest to tolerate?Quieter arrival, movement at different times, safe space, sensory plan, environmental changes.
Transition anxietyAre arrival, lesson changes or unstructured times creating the difficulty?Meet-and-greet, visual plan, predictable adult, transition pass, gradual familiarisation.
Communication / uncertaintyDoes the pupil understand what will happen and what is expected?Visual timetables, advance notice, clear language, reduced ambiguity, check-back for understanding.
Curriculum accessIs absence clustered around learning the pupil experiences as inaccessible or threatening?Task adaptation, scaffolding, assistive technology, different grouping, review of support.
Social / relationship difficultyWho does the pupil trust? When do peer pressures increase?Trusted adult, supported break/lunch, restorative work, peer support, safe arrival point.
Medical / fatigueAre health, treatment or energy levels affecting the timetable?Individual healthcare plan, medical advice, rest arrangements, carefully planned access and review.

These are prompts rather than a universal checklist. Adjustments should reflect the individual pupil and the school's legal duties.

Part-time or reduced timetables

Temporary support must not become a destination.

A reduced timetable should never become an indefinite holding arrangement.

Where a temporary part-time timetable is used, leaders should be clear about why it is necessary, how it supports the pupil's needs, who has agreed it, how education is being provided, how safeguarding is maintained, when it will be reviewed and how full-time education will be restored as soon as appropriate.

Emotionally based school avoidance

Replace escalation with curiosity.

Where anxiety or emotional distress is driving avoidance, repeated demands, sanctions or escalating correspondence can sometimes intensify the problem. Leaders need a coordinated plan that keeps expectations high while reducing barriers to successful re-engagement.

Start with pupil voice

What feels unsafe, overwhelming, embarrassing, unpredictable or impossible?

Build a return around success

Identify trusted adults, predictable entry, manageable first steps and a clear plan for when distress rises.

Keep family and school aligned

Agree language, actions and review points so the pupil is not receiving contradictory responses.

INTERACTIVE

SEND, Inclusion & Attendance Leadership Self-Review

Score each statement from 0 to 3. The tool calculates a leadership picture and identifies the areas that most need attention. Results are stored only in this browser.

Case review

Six questions before escalating an attendance case.

1. What does the pupil say?
Not what adults assume: what does the pupil identify as making attendance or participation difficult?
2. What has changed?
Attendance pattern, timetable, relationships, support, health, home circumstances, staffing or curriculum?
3. What SEND information are we using?
Is the attendance plan connected to SEN support, EHC provision, assessments, communication needs and reasonable adjustments?
4. What has school changed?
Support should not consist only of asking the pupil or family to change.
5. What evidence shows the intervention is working?
Look at participation, wellbeing, successful transitions and sustained attendance — not just whether the plan was delivered.
6. What is the next review point?
No drift. Name an owner, date and decision point.
Safeguarding

Absence can be a welfare signal.

SEND does not explain away safeguarding concerns. Sudden, prolonged or unexplained changes in attendance may sit alongside exploitation, bullying, neglect, mental-health deterioration, unsafe relationships, family stress or other risks. Attendance, SEND and safeguarding information need to meet in the same conversation.

NOTICE → CHECK → LISTEN → RECORD → SHARE → ACT
Governance & trust assurance

Ten questions leaders and governors should be able to answer.

1. How does SEND attendance compare with the whole school and with different SEND cohorts?
2. Which pupils are moving towards persistent or severe absence?
3. Can leaders explain the barriers behind the data, not just the percentages?
4. Is every high-concern pupil known by name, barrier, trusted adult and current plan?
5. Are attendance plans connected to SEN support and EHC provision?
6. How do leaders assure themselves that reasonable adjustments are implemented consistently?
7. Are part-time timetables exceptional, time-limited and reviewed?
8. Do attendance, SEND, safeguarding and pastoral teams share intelligence routinely?
9. What evidence shows interventions improve access and belonging?
10. What are leaders changing in the organisation because of what pupils and families are telling them?
Official guidance

Key leadership sources.

Direct links to current official guidance for England.

The principle

Belonging before compliance.

High expectations and inclusion are not opposites. Strong attendance leadership asks what the pupil needs in order to access those expectations successfully — and then makes sure the system responds.

Know the child. Understand the barrier. Adjust the environment. Review the impact. Keep them connected.